![]() ![]() With Text Messaging for FOCUS or Contact Management, employees can send text messages to customers and receive text alerts about specific customers. ![]() ![]() Its web-based solutions are practical and cost-effective, requiring no equipment or software installation, and allowing clients to connect to the solution from anywhere with internet access.ĭid you know the majority of your customers prefer text messaging over any other form of communication? In fact, text messages have a 98% open rate compared to only 20% for emails. Additionally, training features provided through Callbright help establish accountability and improve the performance of personnel, leading to increased profitability. Clients can track advertising effectiveness through telephone responses, record and monitor inbound calls, track outbound calls, and send broadcast messages. Callbright provides complete, real-time telephone communication management to help businesses optimize marketing investments and enhance customer relationships. ![]()
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